My name is Victoria and I have been working in the dental field for nearly a decade. Over the years, I have worked with DSOs as well as small-town practices, gaining a diverse perspective on the industry. I have developed comprehensive training materials for employees and played a pivotal role in crafting Company SOPs to streamline practices and enhance operational efficiency.

In the dental field, we currently face a significant hiring crisis that affects us all. Many staff members are not trained on the best practices for dealing with insurance claims, leaving them unsure about the procedures they are billing and lacking the skills needed to manage their day-to-day tasks efficiently.

This gap in knowledge not only impacts the workflow of dental offices but also reduces overall patient satisfaction.

Flawless Front Office aims to bridge this gap by providing thorough dental anatomy reviews, detailed dental coding information, education on prevalent diseases, and a clear understanding of insurance terminology, all at an affordable price point for both dental offices and individual employees seeking to further their education and professional development in this field. Through our resources, we aspire to empower dental teams to deliver better service and enhance their operational capabilities.