Blog Posts
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Dental Office Training: An Essential Component for Success
Dental office training is crucial for ensuring that staff members are not only efficient in their roles but also provide excellent patient care. This training encompasses administrative practices to clinical procedures. Here’s a closer look at what dental office training entails and why it’s important. 1. Administrative Training 2. Clinical Training 3. Customer Service Skills…
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Are You Making These Dental Coding Errors? Learn How to Avoid Them Below!
Dental coding can be complicated. Codes change based on surface area, number of teeth involved, tooth placement, and sometimes the position of the moon in the sky. Okay, maybe not the last one, but it feels true! These different dental coding characteristics are called “modifiers.” Coding for dental insurance usually falls to your clinical staff…
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Dental Insurance Verification: Helpful Tips and Tricks
Good dental insurance verification starts with the first contact a patient has with the office. When a patient calls to schedule, there are two important questions to start with: what is bringing you to the dentist, and do you have dental insurance you want to file? When a patient tells you the reason for their…
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New to the Dental Front Office?
I remember my first day at a dental office. The front desk was understaffed and I was there to help! … Eventually. First, I had to learn my role: what do I say when I answer the phone and what exactly does prophylaxis mean? My team members did not have time. They were running as…
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Welcome to Flawless Front Office!
I am so glad you found us. Our company began with the hopes of bringing basic dental anatomy, coding knowledge, and dental insurance terminology to front office staff nationwide. Our founder, Victoria, has worked in the dental field for close to a decade. She has worked the front desk and remotely with offices to clean…